SITHFAB021 - Provide Responsible Service of Alcohol (RSA)

Undertaking this approved Victorian Gambling and Casino Control Commission (VGCCC) Responsible Service of Alcohol (RSA) program gives participants the skills and knowledge necessary to contribute to a safe, enjoyable environment in a licensed premises.

Face-to-face RSA training is mandatory for licensees and staff selling, offering or serving liquor for general, on-premises, late night and packaged liquor licences.

We run RSA courses every month in Wangaratta. If you have a group of 10 or more, we can run an RSA at your business.

Overview

Licensees and staff are subject to mandatory RSA requirements and have one month from the date they first sell, offer for sale or serve liquor on the licensed premises to complete an RSA program.

The RSA program covers a range of topics including:

  • problems associated with excessive consumption
  • alcohol and the law
  • the question of who is responsible for RSA
  • facts about alcohol
  • improving the atmosphere of your premises
  • handling difficult customers.

Do you need to complete the refresher course?

All licensees and staff selling, offering or serving liquor for general, on-premises, packaged liquor and late night licences must complete the approved RSA online refresher course within three years of completing their last RSA program (and every three years thereafter).

Visit the VCGLR Online Refresher Course for more information.

Upcoming Courses

Name Location Date Time Cost
02RSA (WANG) WANGARATTA 13 February 2023 10:00 am - 04:00 pm $110.00
02RSA (FLOWERDALE) FLOWERDALE 17 February 2023 10:00 am - 04:00 pm $100.00
03RSA (MACE) Off-Site - MANSFIELD 7 March 2023 10:00 am - 04:00 pm $110.00
03RSA (WANG) WANGARATTA 10 March 2023 10:00 am - 04:00 pm $110.00
03RSA (BENALLA) Off Site - Benalla 14 March 2023 10:00 am - 04:00 pm $110.00
03RSA (SEYMOUR) SEYMOUR 20 March 2023 10:00 am - 04:00 pm $110.00
04RSA (WANG) WANGARATTA 13 April 2023 10:00 am - 04:00 pm $110.00
05RSA (SHEPPARTON) Off-Site(Shepparton) 8 May 2023 10:00 am - 04:00 pm $110.00
05RSA (WANG) WANGARATTA 12 May 2023 10:00 am - 04:00 pm $110.00
06RSA (WANG) WANGARATTA 5 June 2023 10:00 am - 04:00 pm $110.00
07RSA (WANG) WANGARATTA 3 July 2023 10:00 am - 04:00 pm $110.00
07RSA (SEYMOUR) SEYMOUR 19 July 2023 10:00 am - 04:00 pm $110.00
08RSA (WANG) WANGARATTA 11 August 2023 10:00 am - 04:00 pm $110.00
09RSA (BENALLA) Off Site - Benalla 14 September 2023 10:00 am - 04:00 pm $110.00
10RSA (WANG) WANGARATTA 16 October 2023 10:00 am - 04:00 pm $110.00
11RSA (WANG) WANGARATTA 13 November 2023 10:00 am - 04:00 pm $110.00
11RSA (SEYMOUR) SEYMOUR 17 November 2023 10:00 am - 04:00 pm $110.00
12RSA (WANG) WANGARATTA 13 December 2023 10:00 am - 04:00 pm $110.00