SITHFAB021 Provide responsible service of alcohol 

(RSA)

Undertaking this approved Victorian Gambling and Casino Control Commission (VGCCC) Responsible Service of Alcohol (RSA) program gives participants the skills and knowledge necessary to contribute to a safe, enjoyable environment in a licensed premises.

Face-to-face RSA training is mandatory for licensees and staff selling, offering or serving liquor for general, on-premises, late night and packaged liquor licences.

Overview

Licensees and staff are subject to mandatory RSA requirements and have one month from the date they first sell, offer for sale or serve liquor on the licensed premises to complete an RSA program.

The RSA program covers a range of topics including:

  • problems associated with excessive consumption
  • alcohol and the law
  • the question of who is responsible for RSA
  • facts about alcohol
  • improving the atmosphere of your premises
  • handling difficult customers.

Do you need to complete the refresher course?

All licensees and staff selling, offering or serving liquor for general, on-premises, packaged liquor and late night licences must complete the approved RSA online refresher course within three years of completing their last RSA program (and every three years thereafter).

Visit the VCGLR Online Refresher Course for more information.

We run RSA courses every month in Wangaratta. If you have a group of 10 or more, we can run an RSA at your business.

Upcoming Courses

Name Location Date Time Cost
02RSA (BENALLA) BENALLA 28 February 2025 10:00 am - 04:00 pm $150.00
03RSA (WANG) WANGARATTA CAMPUS 3 March 2025 10:00 am - 04:00 pm $150.00
04RSA (SEYMOUR) SEYMOUR 14 April 2025 10:00 am - 04:00 pm $150.00
04RSA (BENALLA) BENALLA 24 April 2025 10:00 am - 04:00 pm $150.00
05RSA (WANG) WANGARATTA CAMPUS 8 May 2025 10:00 am - 04:00 pm $150.00
06RSA (SEYMOUR) SEYMOUR 16 June 2025 10:00 am - 04:00 pm $150.00
06RSA (BENALLA) BENALLA 27 June 2025 10:00 am - 04:00 pm $150.00
08RSA (SEYMOUR) SEYMOUR 18 August 2025 10:00 am - 04:00 pm $150.00
08RSA (BENALLA) BENALLA 29 August 2025 10:00 am - 04:00 pm $150.00
09RSA (WANG) WANGARATTA CAMPUS 12 September 2025 10:00 am - 04:00 pm $150.00
10RSA (SEYMOUR) SEYMOUR 13 October 2025 10:00 am - 04:00 pm $150.00
10RSA (BENALLA) BENALLA 20 October 2025 10:00 am - 04:00 pm $150.00
11RSA (WANG) WANGARATTA CAMPUS 6 November 2025 10:00 am - 04:00 pm $150.00
12RSA (WANG) WANGARATTA CAMPUS 5 December 2025 10:00 am - 04:00 pm $150.00
12RSA (SEYMOUR) SEYMOUR 15 December 2025 10:00 am - 04:00 pm $150.00