Short Courses ยป Responsible Service of Alcohol (RSA)
Responsible Service of Alcohol (RSA)
RSA
(RSA)
Undertaking this approved Victorian Gambling and Casino Control Commission (VGCCC) Responsible Service of Alcohol (RSA) program gives participants the skills and knowledge necessary to contribute to a safe, enjoyable environment in a licensed premises.
Face-to-face RSA training is mandatory for licensees and staff selling, offering or serving liquor for general, on-premises, late night and packaged liquor licences.
Overview
Licensees and staff are subject to mandatory RSA requirements and have one month from the date they first sell, offer for sale or serve liquor on the licensed premises to complete an RSA program.
The RSA program covers a range of topics including:
- problems associated with excessive consumption
- alcohol and the law
- the question of who is responsible for RSA
- facts about alcohol
- improving the atmosphere of your premises
- handling difficult customers.
Do you need to complete the refresher course?
All licensees and staff selling, offering or serving liquor for general, on-premises, packaged liquor and late night licences must complete the approved RSA online refresher course within three years of completing their last RSA program (and every three years thereafter).
Visit the VCGLR Online Refresher Course for more information.
We run RSA courses every month in Wangaratta. If you have a group of 10 or more, we can run an RSA at your business.
Upcoming Courses
| Name | Location | Date | Time | Cost | |
| 11RSA (TALLANGATTA) | TALLANGATTA | 22 November 2025 | 10:00 am - 04:00 pm | $150.00 | |
| 12RSA (WANG) | WANGARATTA CAMPUS | 5 December 2025 | 10:00 am - 04:00 pm | $150.00 | |
| 12RSA (SEYMOUR) | SEYMOUR | 15 December 2025 | 10:00 am - 04:00 pm | $150.00 | |
| 01RSA (WANG) | WANGARATTA CAMPUS | 22 January 2026 | 10:00 am - 04:00 pm | $150.00 | |
| 02RSA (SEYMOUR) | SEYMOUR | 12 February 2026 | 10:00 am - 04:00 pm | $150.00 | |
| 02RSA (WANG) | WANGARATTA CAMPUS | 16 February 2026 | 10:00 am - 04:00 pm | $150.00 | |
| 03RSA (BENALLA) | BENALLA | 16 March 2026 | 10:00 am - 04:00 pm | $150.00 | |
| 03RSA (WANG) | WANGARATTA CAMPUS | 26 March 2026 | 10:00 am - 04:00 pm | $150.00 | |
| 04RSA (SEYMOUR) | SEYMOUR | 10 April 2026 | 10:00 am - 04:00 pm | $150.00 | |
| 04RSA (WANG) | WANGARATTA CAMPUS | 24 April 2026 | 10:00 am - 04:00 pm | $150.00 | |
| 05RSA (WANG) | WANGARATTA CAMPUS | 11 May 2026 | 10:00 am - 04:00 pm | $150.00 | |
| 06RSA (BENALLA) | BENALLA | 5 June 2026 | 10:00 am - 04:00 pm | $150.00 | |
| 06RSA (WANG) | WANGARATTA CAMPUS | 16 June 2026 | 10:00 am - 04:00 pm | $150.00 | |
| 06RSA (SEYMOUR) | SEYMOUR | 22 June 2026 | 10:00 am - 04:00 pm | $150.00 | |
| 07RSA (WANG) | WANGARATTA CAMPUS | 23 July 2026 | 10:00 am - 04:00 pm | $150.00 | |
| 08RSA (SEYMOUR) | SEYMOUR | 3 August 2026 | 10:00 am - 04:00 pm | $150.00 | |
| 08RSA (WANG) | WANGARATTA CAMPUS | 21 August 2026 | 10:00 am - 04:00 pm | $150.00 | |
| 09RSA (BENALLA) | BENALLA | 3 September 2026 | 10:00 am - 04:00 pm | $150.00 | |
| 09RSA (WANG) | WANGARATTA CAMPUS | 15 September 2026 | 10:00 am - 04:00 pm | $150.00 | |
| 10RSA (WANG) | WANGARATTA CAMPUS | 15 October 2026 | 10:00 am - 04:00 pm | $150.00 | |
| 10RSA (SEYMOUR) | SEYMOUR | 19 October 2026 | 10:00 am - 04:00 pm | $150.00 | |
| 11RSA (WANG) | WANGARATTA CAMPUS | 6 November 2026 | 10:00 am - 04:00 pm | $150.00 | |
| 11RSA (BENALLA) | BENALLA | 16 November 2026 | 10:00 am - 04:00 pm | $150.00 | |
| 12RSA (WANG) | WANGARATTA CAMPUS | 1 December 2026 | 10:00 am - 04:00 pm | $150.00 | |
| 12RSA (SEYMOUR) | SEYMOUR | 17 December 2026 | 10:00 am - 04:00 pm | $150.00 |