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Responsible Service of Alcohol (RSA)

If you intend to work in the hospitality industry in a position that requires you to serve alcohol, or volunteer within your community serving alcohol,  it is now mandatory to hold a current accredited Responsible Service of Alcohol RSA Certificate.


VCGLR Provide Responsible Service of Alcohol (RSA)

This program will equip participants with the skills to handle problems associated with excessive consumption. It will also provide training on conducting responsible service, refusal of service, handling difficult customers and facts about alcohol consumption.

Responsible Service of Alcohol (RSA) training is required for all liquor licensees and bar staff, as well as those involved in the serving, selling and supply of alcohol in Victoria.

DURATION: 4 hours

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Important Information:

If you have a group of 10 or more, we can run personalised training for your business or community group.

In order to receive a certificate for any accredited course, all students must have a Unique Student Identifier (USI). We recommend that you create your USI before you book your course as you will need your USI to enrol to create your USI now or find out more follow this link.


RSA Wangaratta
Responsible Service of Alcohol Wangaratta
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Responsible Service of Alcohol Seymour
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Responsible Service of Alcohol Mansfield
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Responsible Service of Alcohol Shepparton
RSA Benalla
Responsible Service of Alcohol Benalla
RSA Broadford
Responsible Service of Alcohol Broadford
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Responsible Service of Alcohol Kilmore
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Responsible Service of Alcohol Wodonga
RSA Flowerdale
Responsible Service of Alcohol Flowerdale