For Jobactive’s

Jobactive’s – How we can help

The Centre has a longstanding history of providing education and training services locally in the North East that includes promoting and supporting lifelong learning while maintaining a learner centered approach as a core of all activities.

As your local community college that is supported by state government, we understand the changing structures and requirements to provide support to your clients.  Below are some of our courses that may assist you in fulfilling your outcomes.

If you have a specific training requirement that is not listed below, please contact us to discuss it with our friendly training staff.

Contact us for more information.

LL125x125bannerJobactive Short Skills building Courses

These short 10 day courses have zero costs for jobactive’s that have participants of 7 or more.  These courses are not open to the public, participants must be jobactive clients.

Manufacturing Skills Short Course

  • Occupational Health & Safety
  • Manual Handling
  • Dangerous Goods/Hazardous Substances
  • Lockout/Tagout
  • Workplace bullying/Personal awareness
  • Performance feedback
  • Introduction to lean manufacturing
  • Employer expectations – pre and post employment
  • Employee responsibilities
  • Job expectations
  • Numeracy using workplace documents and work instructions
  • Communicating within the workplace by telephone and other forms of communication
  • Workplace visit included
  • Introduction to computers

Administration Skills Short Course

OHS in the workplace, IT policies and procedures

Customer Service skills

Computer skills

  • MS Word
  • MS Excel
  • MS Outlook
  • MS Powerpoint

Communication methods used in the workplace

  • Verbal – appointments, interviews, meetings, client interactions, face to face and on the phone etc.
  • Written – workplace agreement, emails, minutes, letters, brochures, etc
  • Electronically – email, phone text, uploads, applications (apps) etc
  • Process for written communications – draft, reviewing, check and validate, finalise
  • Computer lab – draft letters, emails etc

Employee responsibilities:

  • Presentation – personal attire, hygiene and accessories
  • Prompt and ready – early arrival by no more than 10 minutes
  • Preparedness – take notes, turn phone on silent, listen and ask questions, collate information – role and tasks, Who you report into and who can assist
  • Planning and managing your day and weekly activities – calendar/diary – do everything to help make it easier to be on time and prepared. Reminders early to allow prep time.

The Centre can tailor a short course to your needs, call 5721 0200 to discuss your training requirements with us.

Victorian Certificate of Applied Learning (VCAL) and General Education for Adults (CGEA)

The Centre, Training provider in North East Victoria

Clients under the age of 25 may need to complete their Senior Secondary Qualification prior to seeking employment.  We offer full time VCAL and CGEA courses in Benalla and Wangaratta.

Open to students of all ages, our VCAL and CGEA programs offer hands on real world applications.

  • Literacy – Real world application of reading, writing and speaking
  • Numeracy –Skills required in many workplaces which include measurement, statistics and calculations.
  • Personal Development Skills – Building confidence, teamwork and being a part of team projects
  • Work Related Skills– understanding the workplace requirements after formal schooling
  • Industry specific skills in chosen areas which may include Information Technology, Community Services, Business or longer certificate courses such as Aged Care, HACC, Agriculture and more.


Youth – Step UP is an option for young people (15 – 19) who are not in mainstream school and who may need a first-step program to get back into learning. This program is flexible and allows for each student to develop an individual learning and engagement plan to suit his or her own circumstances.

This course incorporates General Education for Adults and a range of short courses and projects as a step up to VCAL.  It is intended to prepare young people for the expectations of full time study and support them to succeed in their future education goals.

Give us a call on 5721 0200 or email us if you have any questions or want to find out more.