Certificate II in Health Support Services


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Do you love working with and for people? This is an entry-level course for non-clinical support roles in the health care sector. Streams include, for example, a ward assistant, food services worker, or administrator at a health care facility.


  • Work in health care- prospects for work are excellent in the region.
  • Multiple options for higher qualifications include aged care, disability, health care, hospitality, administration or gardening, maintenance.


You start with a short module, Success4You, that helps you successfully prepare for your course and make the most of it.

This nationally accredited qualification covers:

  • health and safety, and how to comply with policies and procedures for infection control
  • working with professionals and people, and how to respond to behaviours of concern
  • how to deliver a service to people
  • organise your work
  • how to prepare and maintain beds, prepare food, transport people, handle equipment
  • process workplace information and use technology.

Other units are related to the chosen stream, e.g. administration, food service, orderly, gardening, maintenance, cleaning.


  • Working With Children Check.
  • Police Check.
  • Full COVID19 vaccination as well as possible industry required vaccinations e.g. Influenza.


  • Government funded concession fee $79.87
  • Government funded full fee $399.36
  • Fee for service fee $2,222

You may qualify for Victorian Skills First funding if you do not have a post-school qualification.

Talk to us today to see if you are eligible for funding.


The course is delivered two days per week in the classroom or online. Times are 9:30 to 15:00, but these hours are flexible to your needs.

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Training is delivered with Victorian and Commonwealth Government Funding. Individuals with a disability are encouraged to access government subsidised training.