Enrolment and Pathways Officer


About Us

The Centre is a community-owned not-for-profit adult and community college, established over 60 years ago. It operates a unique blend of community-building programs, learner engagement support and education programs for people with low educational attainment and multiple challenges.

We are an equal opportunity employer and a Child Safe Organisation.

We like diversity. It makes life more interesting and teams more effective.
We provide work/life balance, a fantastic team, and the pleasure of going to work each day for a rewarding purpose.

About the Role

As an Enrolment and Pathways Officer, you will play a pivotal role in guiding prospective students through the enrolment process and assisting them throughout their educational journey.

You’ll collaborate with Learners, Trainers and Industry partners to establish, monitor and conduct work placement opportunities for learners.

You will ensure a seamless transition for students from enrolment to completion of courses.

About You

We seek a highly driven and compassionate individual for the Enrolment and Pathways Officer role. You will possess a unique blend of empathy and collaboration skills to establish relationships with learners, trainers and industry partners.

You will have strong communication skills that allow you to connect with individuals from diverse backgrounds, fostering an inclusive and supportive learning environment.

You have a genuine passion for education and a commitment to student success.

Qualifications and Licences

  • Certificate III or higher in, Education, Quality Auditing or Business Administration, or significant experience working with Quality and Compliance.
  • Current employee Victorian Working with Children Check Card (WWCC)
  • Satisfactory National Police Records Check
  • Current Australian Driver’s License

What we can offer you?

  • As a not-for-profit Benevolent Charity, The Centre can offer Salary Packaging and Novated Leasing which can provide you with tax savings.
  • Work-Life Balance through Flexible Working Arrangements.
  • Employee Assistance Program

To Apply, send the below to hr@thecentre.vic.edu.au by 3rd of June 2024.

  • Resume
  • Cover Letter
  • Please also address the following key selection criteria:
    • Demonstrated ability to deliver a high standard of service to internal and external customers in a busy customer service/administration environment.
    • Demonstrated experience working in roles that require a high level of attention to detail whilst maintaining a high level of accuracy
    • High level of computer skills with experience utilising databases, Microsoft Outlook, and Word.


The Centre encourages all people of diverse backgrounds to apply to join its team including but not limited to Aboriginal and Torres Strait Islander (ATSI), Culturally and Linguistically Diverse (CALD), Sex, sexuality and gender diverse (LGBTQIA+) communities and those living with a disability.


For any questions, please contact Sharee Castagna on phone (03)5721 0200 or email sharee.castagna@thecentre.vic.edu.au

We reserve the right to interview and potentially make an appointment PRIOR TO CLOSURE OF APPLICATION DATE. 


2024_05 Position Description – Enrolment and Pathways Officer V1.1