Do Care Wangaratta

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Do Care Wangaratta

Become a Do Care VolunteerDo Care (Wangaratta) is a social support program for residents experiencing isolation and loneliness who live in Wangaratta. The program was established in Melbourne in 1977, it has been successfully running throughout Victoria ever since and in Wangaratta from 1989.

We match our volunteers with a resident for a regular visit of an hour a week to provide conversation, friendship and companionship. This can involve a chat over a cup of tea or coffee, reading the paper, playing board games or cards, discussing mutual interests such as sports and hobbies or enjoying a wander around the garden. It may include an occasional outing down the street to a café, a walk in a local park or a drive around the local area. For the resident this can bring the community to them and keep them in touch with outside interests, news and happenings in their local area.

This program is available to frail aged people, people with disabilities who are socially isolated and live at home and their unpaid carers. Do Care is a free program for residents eligible for assistance through Home and Community Care (HACC).

Volunteering is an opportunity to use your life skills of listening, talking and sharing to brighten up someone else’s life. This helps the resident to feel cared for and valued, and is a very rewarding experience. This can be the start of lifelong connections and friendships.

  • Do you know someone who is isolated and would benefit from a Do Care visitor?
  • Are you interested in becoming a Do Care volunteer?

To register as a Do Care volunteer or submit an expression of interest to receive a Do Care visitor, please contact Jennifer Clement at The Centre on 5721 0253 or email

Who are Do Care visitors?

A Do Care visitor is a person who can visit and befriend an elderly person in their own home to provide conversation, companionship and social interaction.

A Do Care visitor will have a genuine appreciation of the older members of our community and an interest in what can be shared together. The visitor will have some spare time and be prepared to make a regular, and ongoing commitment.

What skills do Do Care visitors need?

The most important qualities of Do Care visitors are:

  • understanding and respect for the elderly
  • to be reliable and resilient
  • to have good listening skills
  • to be confident in visiting independently
  • to demonstrate good judgement
  • clear police check

What a Do Care Visitor can and can’t do

What a Do Care visitor can do:

  • Sit and chat, sharing stories and reminiscing over a cup of tea or coffee
  • Go for a short walk
  • Play a board or card game
  • Mutual activities that can be enjoyed by both people

What Do Care visitors cannot do:

  • carry out nursing duties or similar, or give out medical advice
  • undertake household related tasks
  • accept payment for any work undertaken within the Do Care role
  • interfere in family situations
  • become involved in the financial affairs of the resident
  • accept or give gifts

In addition, there are specified role prohibitions for visitors which are clearly defined to each volunteer. A police check is conducted and a volunteer agreement stating boundaries is also signed.

Frequently Asked Questions

Do I qualify to receive a Do Care visitor in my own home?

If you are eligible for Home and Community Care (HACC) assistance, then YES you do qualify to have a person visit you in your home.

How much does it cost?

ABSOLUTELY NOTHING, it’s FREE – providing you are eligible for Home and Community Care (HACC) assistance.

What is Home and Community Care (HACC) assistance?

Home and Community Care assistance are services coordinated and provided to meet your specific care needs. HACC provides services that can help you to stay at home, give you choice and flexibility in the way that care and support is provided to you.

How long will I have to wait to have a visitor?

We can’t give you a set date or time, it depends on a few factors,

  • Where you live
  • If we have any visitors in your area

We will contact you regularly to keep you informed.

Can I refer myself?

Yes, simply by calling the number below you can get your name on our waiting list. Family, neighbours, friends and Service Providers can also refer a person to our service.


If you have any further questions please contact Jennifer Clement on (03) 5721 0253 or email